We might look young, but actually we’re fifty years old! Lots of things about our society have changed in that period, and we’ve obviously had to move with the times – but our basic mission hasn’t changed. We’re as focussed on young people’s mental health and wellbeing today as we were when we first opened our doors in 1965.


— To become a young person led and centered organisation.

— To support young people to emotionally and practically empower themselves through the provision of free mental health care, information, participation, and development work.

— To promote the positive mental health and well-being of all young people.

— To promote young people's rights and participation in relation to mental health and well-being in all areas of public life.


— We believe all young people, irrespective of their social, economic and/or cultural circumstances have the right to accessible, free, meaningful, therapeutic support.

— We believe in the value of this support socially and the need to advocate for its provision and for the mental health and well-being of children and young people more generally.

— We believe young people are best placed to articulate their wants and needs from our service and that they should have not just a voice, but opportunities to participate in and lead our work.

— We believe young people have a right to be heard in wider society, and that much of what they experience emotionally as individuals, they have a shared interest in challenging socially and politically.


OTR's Long and Winding History

OTR opened its doors in 1965 and can justifiably claim to be one of the oldest established young people's counselling services in the country.

The Year was 1965

OTR began life a combined initiative between the Bristol Association of Youth Clubs and Bristol Marriage and Family Guidance Council.

In the course of their work in youth clubs and schools, both organisations were aware of the considerable numbers of young people for whom counselling would be appropriate. In the absence of a service that was free, confidential, and targeted specifically at young people, Off the Record (Bristol) was born.

The Year was 1975

In 1975 we moved away from the Marriage Guidance Council in Clifton, and into dedicated premises on Pipe Lane, opposite Colston Hall.

The Year was 1981

In January 1981 we moved into our current base at the foot of St Michael's Hill, in the Kingsdown area of the city.

The Year was 1996

The service developed and steadily evolved until the Summer of 1996, when despite the best efforts of staff, volunteers and trustees, OTR closed for several months due to a lack of funding. Thanks to the campaigning efforts of a small number of trustees and volunteers, we re-opened six months later.


As we hit fifty, OTR has never been in better shape. Over 2000 young people access us for support each year, and we've a wide range of services and projects delivered from a variety of venues across Bristol and South Gloucestershire.

Lots of things have changed; the issues young people bring, the funders, the city! Fundamentally though we're still offering local young people the same thing - free, confidential, support for young people aged 11-25 that doesn't rely on an adult referral.



It’s a reality that without cash our work just couldn’t happen. Help us keep the lights on and make a donation! Over 75% of our income goes direct to frontline services so you can be sure you’re making a difference to young people’s lives however much you can afford to give.


You’ll find details of any current vacancies we have posted below. Whatever opportunity you’re interested in working at OTR is a hugely rewarding experience, and we invest heavily in the progression of all our staff and volunteers.

Team Leaders & Services Manager

Services Manager
37.5 Hours (Permanent) £35,784 – £37,578

DOWNLOAD: Services Manager

Team Leaders x 3 posts
15 Hours (Permanent) £35,784 – £37,578 (If you are interested in applying for the Team Leader role on more or less hours, tell us!)

Off the Record (Bristol) is an award winning, client-led, radical and innovative mental health organisation for young people. We’re looking for Team Leaders and a Services Manager to be at the core of our current growth. You will be clinically supervising, line managing and leading multi-disciplinary teams of staff, students and volunteers in their work with young people across Bristol and South Gloucestershire.

You will be experienced, enabling, integrative, radical and resilient. And though the work is serious, you won’t take yourself too seriously!

DOWNLOAD: Team Leader

To apply, send us a CV and cover letter to niklas@otrbristol.org.uk. In your cover letter we want you to tell us the story of your application in no more than 750 words. Closing date for both roles is 5pm on the 12th March 2015.

To discuss the roles in more detail contact Dr Niklas Serning at niklas@otrbristol.org.uk or on 0117 922 6747 (Thursday and Friday only).


Counselling Placements

We offer voluntary opportunities for both qualified and student counsellors. Please note, this is a competitive process and you will at least need to be in the third/final year of a recognised professional qualification, with counselling hours already behind you. Experience working with young people in a related capacity is also an advantage. We provide clinical supervision as well as training and expenses.

Here at OTR we really do embrace diversity, so we’re less interested in your theoretical orientation than your ability to build relationships with young people. All our volunteer/student counsellors work within our city centre service, which runs six days a week and offers brief therapy.

We especially welcome applications from Black and Minority Ethnic counsellors/students, and those able to work with children (11-13) as well as young people.

To apply, download the application form below and return to jonathan@otrbristol.org.uk


Counselling Placement Application Form


Our Trustees come from all walks of life and possess a wealth of professional experience across health, education, third sector management, finance and law. We believe strongly that those who use our services should have strong and meaningful representation at Board level, and young people participate in full Board meetings and as representatives of our Young People’s Steering Group.


Tony Whitlock (Chair)

Joined OTR as a Trustee and Treasurer in 2003. A qualified accountant, Tony has over 25 years experience in local government and specialises in corporate finance issues. Tony is the Treasurer of a number of other Bristol based charities and has a comprehensive knowledge of public and third sector finance.

Craig Lovatt (Treasurer)

Mhemooda Malek

Mhemooda Malek is an experienced third sector development worker and social policy analyst with a degree in Psychology and MA in Race Relations. A former Assistant Director of Kids Company, Mhemooda brings a wealth of experience in research and child and adolescent mental health. She's previously worked for organisations such as The Care Quality Commission, The Change Institute, The Children's Society, National Children's Bureau, Alcohol Concern, The Afiya Trust and the Royal College of Psychiatrists.

Peter Hobbs

Peter Hobbs completed his post graduate studies at Bristol University where he qualified as a teacher. He has taught at comprehensive schools in Bristol and Weston-super-Mare and was head of two large sixth form centres. Peter went on to be Senior Children's Officer for Bristol City Council, where his responsibilities included school exclusions, home education, special education needs, and safeguarding. Peter is now retired from paid work.

Dr Rachel Brown

Dr Rachel Brown has been a GP in Bristol for the past twenty years. She practices at Montpelier Health Centre, a partner of OTR and large inner city practice with a young, multi ethnic population. Rachel's professional interests are in women's health and mental health, and it was this (and the needs of her diverse patients) that prompted her to become a trustee of OTR in 2007.

Bob Sommers

Bob Sommers is originally from London and the world of manufacturing, but later became a science teacher and taught in Uganda and Botswana before coming to Bristol and working in schools across the city. Bob was Head of Gordano Comprehensive School in Portishead for 12 years before he retired. These days he is still heavily involved training headteachers, and is a member of the North Somerset Fostering Panel.

Diana Wetz

Diana Wetz is a recently retired Psychotherapist in Bristol's Child and Adolescent Mental Health Services. She has worked professionally in education, social care, and the voluntary sector for both the NSPCC and Relate. She introduced a model of school counselling in Bristol for the NSPCC which has served as a template for school counselling services nationally. Diana has been a trustee with OTR since 2007.

Tim Manley

Tim Manley was born and raised in Bristol. In 2009 he graduated from the University of Sussex with a degree in History, before returning to Bristol to work in litigation for a commercial law firm. Tim has a Masters in Law from Bristol University and is in the early stages of a career as a Barrister. Tim joined us in 2012.

Josie Harrington

Josie Harrington is a mental health nurse and has been working with young people for the past ten years. She specialises in offending behaviour and substance misuse. Her interest in young peoples mental health and complex needs has lead her to being a trustee for OTR. She has been a trustee since 2013.


Company Number: 4150044

Off the Record (Bristol) is a company limited by guarantee.

Charity Number: 1085351
Off the Record (Bristol) is a registered charity.

Registered Address:
Off the Record (Bristol),
2 Horfield Road,
St Michael’s Hill,
Bristol, BS2 8EA.

We are members of:
The British Association of Counselling and Psychotherapy (BACP)
The Telephone Helplines Association (THA)
Youth Access Link Advice UK (FIAC)
The National Council for Voluntary Organisations (NCVO)

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