We might look young, but actually we’re fifty years old! Lots of things about our society have changed in that period, and we’ve obviously had to move with the times – but our basic mission hasn’t changed. We’re as focussed on young people’s mental health and wellbeing today as we were when we first opened our doors in 1965.


— To support young people to empower and intellectually defend themselves through the provision of mental health services and development work.

— To promote positive mental health and the resilience of all young people.

— To challenge the wider social and structural inequalities that lead to poorer mental health and life chances.


— We believe all young people, irrespective of their social, economic and/or cultural background, have the right to accessible, free, meaningful, therapeutic support.

— We believe in the value of this support socially and politically and for the need to advocate for its provision and for the mental health and well-being of children and young people more generally.

— We believe young people are best placed to articulate their wants and needs from our services and that they should participate in all areas of our work.

— We believe young people have a right to be heard in wider society and that much of what they experience emotionally and psychologically as individuals, they have a shared political interest in challenging collectively.


OTR's Long and Winding History

OTR opened its doors in 1965 and can justifiably claim to be one of the oldest established young people's counselling services in the country.

The Year was 1965

OTR began life a combined initiative between the Bristol Association of Youth Clubs and Bristol Marriage and Family Guidance Council.

In the course of their work in youth clubs and schools, both organisations were aware of the considerable numbers of young people for whom counselling would be appropriate. In the absence of a service that was free, confidential, and targeted specifically at young people, Off the Record (Bristol) was born.

The Year was 1975

In 1975 we moved away from the Marriage Guidance Council in Clifton, and into dedicated premises on Pipe Lane, opposite Colston Hall.

The Year was 1981

In January 1981 we moved into our current base at the foot of St Michael's Hill, in the Kingsdown area of the city.

The Year was 1996

The service developed and steadily evolved until the Summer of 1996, when despite the best efforts of staff, volunteers and trustees, OTR closed for several months due to a lack of funding. Thanks to the campaigning efforts of a small number of trustees and volunteers, we re-opened six months later.


As we hit fifty, OTR has never been in better shape. Over 2000 young people access us for support each year, and we've a wide range of services and projects delivered from a variety of venues across Bristol and South Gloucestershire.

Lots of things have changed; the issues young people bring, the funders, the city! Fundamentally though we're still offering local young people the same thing - free, confidential, support for young people aged 11-25 that doesn't rely on an adult referral.



It’s a reality that without cash our work just couldn’t happen. Help us keep the lights on and make a donation! Over 75% of our income goes direct to frontline services so you can be sure you’re making a difference to young people’s lives however much you can afford to give.


You’ll find details of any current vacancies we have posted below. Whatever opportunity you’re interested in working at OTR is a hugely rewarding experience, and we invest heavily in the progression of all our staff and volunteers.

All appointments at OTR are made subject to an enhanced DBS check.

Youth Mental Health Practitioner

Hours | 37.5 hrs per week (may include evenings and weekends)

Location(s) | The Station, Silver Street, Bristol, BS1 2AG

Salary | £22,212 – £26,539

Contract | Fixed Term

Off The Record (Bristol) are looking for a Youth Mental Health Practitioner to join our Partnership Outreach Team (POT) supporting young people up to 18 across Bristol and South Gloucestershire.

Working collaboratively as part of a multi-disciplinary and multi-agency team, you will contribute to offering an intensive package of support to children and young people who have experienced a mental health crisis necessitating attendance at A&E, or need immediate crisis outreach support.

We are looking for committed and resilient individuals with a proven ability to build meaningful therapeutic alliances with young people (and families). In return you can expect us to invest in your personal and professional growth – and you will be well supported within this project.

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity we work with. For an informal chat about the role email carmel@otrbristol.org.uk or call 0117 316 9816.

Closing date | 12 noon, Friday 21st April 2017

Interview date | Tuesday 2nd May 2017

To apply | Please email a completed application form (click to download) to recruitment@otrbristol.org.uk


Office Manager

Hours | 22.5 to 30 hours per week (to be agreed)

Location(s) | 1-2 Perry Road, Bristol, BS1 5BQ

Salary | £27,924-£35,784 per annum, pro rata

Contract | Permanent

Off The Record (OTR), a leading Bristol-based young person’s mental health charity, are seeking a highly organised, experienced and enthusiastic Office Manager to join our growing team.

This new role at OTR will take the lead in procurement, ensuring value for money and ethical purchasing processes are established and followed. You will make sure all estates, teams and projects are adequately resourced and managed, and be responsible for sourcing and risk assessing all new premises, and establishing and managing an inventory for our capital assets. You will be confident working independently and with autonomy.

For more general information about the role and for details of how to apply, please download the job pack below or email recruitment@otrbristol.org.uk.

If you have any specific questions about the role please email simon@otrbristol.org.uk.

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity we work with.

Download | Job pack

Download | Application form

Closing date | 12 noon, Tuesday 11th April 2017

Interview date | Friday 21st April 2017

To apply | Please email a completed application form to recruitment@otrbristol.org.uk


Parent Group support

We are looking for someone with an interest in mental health and young people’s wellbeing ​who is willing to help facilitate group sessions within a structured and supportive team.

OTR hosts parent/carer drop-in sessions on a monthly basis in Yate, and we need some organisational support as someone who is willing to help co-facilitate sessions.

The time commitment would be one evening session a month (5-7pm) plus a daytime planning meeting (desirable but not essential to attend).

​For more information feel free to give us a call on 01454 312555​ or e​mail ​cat​@otrbristol.org.uk



Off the Record are looking for enthusiastic and innovative volunteers to join a new and exciting 12 month pilot supporting young people aged 11-15 in outreach settings across South Gloucestershire. Applications welcome from counsellors or those in their final year of counselling training desired as well as those with other therapeutic and youth work backgrounds.

Working collaboratively as part of a multi-disciplinary team you will be responsible for offering 1:1 therapeutic support as well as the possibility of group sessions and sign-posting to children and young people to help build their resilience.

You will receive regular group supervision and ongoing support from a Team Leader and qualified Counsellor. In return we ask that you commit to a minimum of 5 hours/week for a minimum of 6 months.

If interested please send your CV with a brief cover letter to cat@otrbristol.org.uk


We offer voluntary opportunities for both qualified and student practitioners! You can expect to play a full part in the OTR experience for young people so you will need to be able to commit to at least five hours per week.

Please note, this is a competitive process and you will at least need to be in the third/final year of a recognised professional qualification. Experience working directly with young people in a related capacity is also an advantage. We provide regular in-house multi-disciplinary group supervision as well as training and expenses.

Here at OTR we really do embrace diversity, so we’re less interested in your theoretical orientation than your ability to build relationships with young people. All our volunteers work within our city centre service, which runs six days a week and offers brief interventions.

We especially welcome applications from Black and Minority Ethnic counsellors/students, and those able to work with children (11-13) as well as young people.

You can apply at any time, just fill out the form below, tell us when you are available to volunteer (tick all the boxes that apply) and attach your CV. Before you do that though we recommend you read our Volunteer Terms of Engagement so you know what to expect from your time with us – and what we will expect from you. Once we receive your application we’ll be in touch when vacancies arise that match your availability to arrange an interview with one of the team.

*** Our Thursday team in the city centre are looking for applications from creative practitioners with experience delivering psycho educational groups with a range of people. You will be committed to social justice and equality, and passionate about working with young people.

You will be confident in running small groups, and will be able to lead a range of short courses in mindfulness, psycho education and/or self care.

You will need to be able to commit one day a week (Thursdays) for a minimum of six months. To apply please follow the instructions above and put a note in the contact form that you are interested in ‘Thursday group work.’

Volunteer Terms of Engagement

Mon AMMon PMTues AMTues PMWeds AMWeds PMThurs AMThurs PMFri AMFri PMSat AMSat PM


Our Trustees come from all walks of life and possess a wealth of professional experience across health, education, third sector management, finance and law. We believe strongly that those who use our services should have strong and meaningful representation at Board level, and young people participate in full Board meetings and as representatives of our Young People’s Steering Group.


Tony Whitlock (Chair)

Joined OTR as a Trustee and Treasurer in 2003. A qualified accountant, Tony has over 25 years experience in local government and specialises in corporate finance issues. Tony is the Treasurer of a number of other Bristol based charities and has a comprehensive knowledge of public and third sector finance.

Craig Lovatt (Treasurer)

Craig is an accountant and businessman by background, with experience of corporate and public sector finance including for Bristol City Council and the Ministry of Defence. He joined us in 2013.

Mandy Bancroft

Mandy joined OTR in 2015. She is a mental health nurse by background specialising in children and adolescents. Mandy has been a senior lecturer in mental health at the University of the West of England for the last fifteen years and is responsible for widening participation in the university among disadvantaged groups.

Dr Jochen Binder-Dietrich

Jochen joined OTR as a Trustee in 2015. He trained and worked in Psychiatry in Munich, Germany until moving to Bristol in 2004. In Bristol Jochen has held Consultant Psychiatrist posts in both inpatient and community settings and since 2012 has been working with the Early Intervention in Psychosis Service. This is a service which specialises in working with young people in the early stages of psychosis along with their families. Jochen represents statutory mental health services on Bristol’s regular youth services meetings and is committed to the improvement of care pathways and integrated working.

Peter Hobbs

Peter Hobbs completed his post graduate studies at Bristol University where he qualified as a teacher. He has taught at comprehensive schools in Bristol and Weston-super-Mare and was head of two large sixth form centres. Peter went on to be Senior Children's Officer for Bristol City Council, where his responsibilities included school exclusions, home education, special education needs, and safeguarding. Peter is now retired from paid work.

Dr Rachel Brown

Dr Rachel Brown has been a GP in Bristol for the past twenty years. She practices at Montpelier Health Centre, a partner of OTR and large inner city practice with a young, multi ethnic population. Rachel's professional interests are in women's health and mental health, and it was this (and the needs of her diverse patients) that prompted her to become a trustee of OTR in 2007.

Diana Wetz

Diana Wetz is a recently retired Psychotherapist in Bristol's Child and Adolescent Mental Health Services. She has worked professionally in education, social care, and the voluntary sector for both the NSPCC and Relate. She introduced a model of school counselling in Bristol for the NSPCC which has served as a template for school counselling services nationally. Diana has been a trustee with OTR since 2007.

Tim Manley

Tim Manley was born and raised in Bristol. In 2009 he graduated from the University of Sussex with a degree in History, before returning to Bristol to work in litigation for a commercial law firm. Tim has a Masters in Law from Bristol University and is in the early stages of a career as a Barrister. Tim joined us in 2012.

Company Number: 4150044

Off the Record (Bristol) is a company limited by guarantee.

Charity Number: 1085351
Off the Record (Bristol) is a registered charity.

Registered Address:
Off the Record (Bristol),
2 Horfield Road,
St Michael’s Hill,
Bristol, BS2 8EA.

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