Parent / Carer Support

Parents, family, carers, and other professionals – you are central to the mental health of young people! We offer a few things we think you’ll find helpful.

OTR is accessible by self-referral, which means young people don’t need an adult to get support. But please don’t let that stop you getting involved with OTR if you are worried about someone you know, or just want some advice.

Although we will need at some stage to speak to any young person accessing us, it’s great if you can help them sign-up if they’re feeling anxious about it. Please do not sign up a young person if they do not know you are doing so.

You can always call us free on 0808 808 9120 (Mon-Fri, 2-5pm).

The Parents and Carers Group – Please note that this group is not currently running because of the restrictions in place during the pandemic

First Wednesday of every month
6-8pm @ The Pop Inn Cafe, West Walk, Yate BS37 4AX

We run monthly drop-in sessions for parents, carers and grandparents to come in and chat to us. In these relaxed and informal sessions, co-facilitated by parents, we discuss questions like:

  • What is mental health?
  • How is mental health different for teenagers?
  • How do we look after our mental health?

These sessions are open to any parent/carer/grandparent looking after a young person who is struggling with their mental health. They do not need to be accessing any OTR services.

We also recommend Bristol’s SEND Local Offer – this website is full of information and support for parents and carers of children and young people ages 0–25 with special educational needs and disabilities (SEND). You can find out about:

  • Local support groups
  • Accessible activities and short breaks
  • EHC plans
  • Education and training options
  • Support available at school

OTR Information Mornings for professionals

Professionals are invited to come along to our regular information mornings, where we discuss the whole range of OTR services and how to speak to young people about what’s on offer.

Find upcoming dates and sign up to attend on our Eventbrite page.


Other helpful places

While we try to offer the most diverse range of services possible here at OTR, we recognise that there’s a whole bunch of other awesome agencies and charities out there who can provide more specialist support than we’re able to. If you want some info or guidance on specific issues, here are some useful links to try.

Download the OTR Parent Pack