Parents & Professionals

Parents, family, carers, and other professionals – you are central to the mental health of young people! We offer a few things we think you’ll find helpful.


OTR is accessible by self-referral, which means young people don’t need an adult to get support. But please don’t let that stop you getting involved with OTR if you are worried about someone you know, or just want some advice.

Although we will need at some stage to speak to any young person accessing us, it’s great if you can help them sign-up if they’re feeling anxious about it.

You can always call us free on 0808 808 9120 (Mon-Fri, 2-5pm).


Here’s what else is on offer:

The Parents and Carers Group

We run monthly drop-in sessions for parents, carers and grandparents to come in and chat to us. In these relaxed and informal sessions, co-facilitated by parents, we discuss questions like:

  • What is mental health?
  • How is mental health different for teenagers?
  • How do we look after our mental health?

These sessions are open to any parent/carer/grandparent looking after a young person who is struggling with their mental health. They do not need to be accessing any OTR services.

Bristol Drop-In (second Thursday of every month)
6-8pm @ OTR, 1-2 Perry Road, Bristol BS1 5BQ

South Glos Drop-In (first Wednesday of every month)
6-8pm @ The Pop Inn Cafe, West Walk, Yate BS37 4AX
NB: this month the group has moved to 15th May, same time and place. Apologies for the inconvenience!

Co-production groups

Calling all parents and carers of Off the Record! Would you like to feel more informed about the services provided at OTR? Would you like to be involved in supporting future parents of OTR?

Would you like the opportunity to share things that you have learnt whilst your child or young person has been using services at OTR?

OTR’s Becky is completing a Masters in Counselling Children & Young People at The University of South Wales, and is seeking participants to come together within a series of co-production groups to create and produce a resource that hopes to answer these questions and a whole lot more. You will be working alongside practitioners, staff and volunteers of OTR.

This is a collaborative project where you will have the opportunity to feed into supporting future parents at OTR.

Download flyer and get involved


OTR Information Mornings

Professionals are invited to come along to our regular information mornings, where we discuss the whole range of OTR services and how to speak to young people about what’s on offer.

Find upcoming dates and sign up to attend on our Eventbrite page.


Other helpful places

While we try to offer the most diverse range of services possible here at OTR, we recognise that there’s a whole bunch of other awesome agencies and charities out there who can provide more specialist support than we’re able to. If you want some info or guidance on specific issues, here are some useful links to try.