Parents & Professionals

Parents, family, carers, and other professionals – you are central to the mental health of young people! We offer a few things we think you’ll find helpful.


OTR is accessible by self-referral, which means young people don’t need an adult to get support. But please don’t let that stop you from picking up the phone if you are worried about someone you know, or just want some advice.

Although we will need at some stage to speak to any young person accessing us, it’s great if you can help them sign-up if they’re feeling anxious about it.

You can always call us free on 0808 808 9120 (Mon-Fri, 2-5pm).


Here’s what else is on offer:

The Parent Drop-In

We run monthly drop-in sessions for parents, carers and grandparents to come in and chat to us. In these relaxed and informal sessions, co-facilitated by parents, we discuss questions like:

  • What is mental health?
  • How is mental health different for teenagers?
  • How do we look after our mental health?

These sessions are open to any parent/carer/grandparent looking after a young person who is struggling with their mental health. They do not need to be accessing any OTR services.

Bristol Drop-In (Second Wednesday of every month)
6pm – 7.30pm @ OTR, 8-10 West Street, Old Market, Bristol, BS2 0BH

South Glos Drop-In (First Wednesday of every month)
5.30pm – 7pm @ The Pop Inn Cafe, West Walk, Yate BS37 4AX


OTR Information Mornings

Professionals are invited to come along to our regular information mornings, where we discuss the whole range of OTR services and how to speak to young people about what’s on offer.

Find upcoming dates and sign up to attend on our Eventbrite page.



We offer training to professionals who may want to learn more about specific areas of mental health. Here at OTR we have over fifty years experience working with young people so you can expect experienced, highly knowledgeable and passionate trainers who live what they teach in their sessions.

Our sessions are capped at twelve participants because we want to create a relaxed and intimate learning environment where you get to know your co-participants and have lots of opportunity to participate.

You can also expect young people to be involved in most of what we deliver. We try to live and breathe participation here, and the voice of young people is an important part of any learning with us. When you book onto one of our courses you can also expect us to provide lunch and refreshments and we will also make sure you leave with our bespoke training resources from your day.

See our upcoming courses on Eventbrite.